Membership Plans and Rates

Depending on the duration, length, and frequency of your trips, one of our plans is sure to meet your needs!

Hesitating? Sign up for free on the Open plan (no monthly fee!), or opt for one of the Value plans to get the best rates.

All our prices include gas, maintenance, and insurance!

Printable version of Plans and Rates

One-Way FLEX Vehicle Rates

Open plan membership is free. Pay less for your trips by opting for the Open Plus plan, and enjoy even more benefits with a Value plan!

A minimum commitment of 12 months is required for plans with a monthly subscription fee.

Open Open Plus Value plans
Open
Monthly Subscription fee $0 $5 See "Plans to maximize your savings!"
Vehicle usage fees

41¢

per minute


$15/hr or $50/first day
$35/additional day
150km included per trip
25¢/km after 150km

35¢

per minute


$14/hr or $50/first day
$35/additional day
150km included per trip
25¢/km after 150km

35¢

per minute


$14/hr or $50/first day
$35/additional day
150km included per trip
25¢/km after 150km
30 minutes free blocking time. Learn more In addition to enjoying the advantages listed to the left, your FLEX trips are automatically billed at the price of your Value plan if more economical.
20 minutes credit if you are refueling. Learn more
Up to 15 minutes to clear snow. Learn more

Plans to maximize your savings!

Although they were first developed with the round-trip service offered in our other Ontario branches in mind, these plans allow for significant savings even when you drive FLEX vehicles in Toronto. For all the details on Value plans savings, see Access to FLEX vehicles at the most economical rate for your trip.

Value Value
Plus
Value
Extra
Value
Monthly Subscription fee $5 $12.50 $30
Vehicle usage fees

$3.85*

an hour


$27.65/day
39¢/km (1 to 50)
20¢/km after 50km

$3.45*

an hour


$24.65/day
35¢/km (1 to 50)
20¢/km after 50km

$2.95*

an hour


$20.65/day
25¢/km (1 to 50)
20¢/km after 50km
Refundable membership bond.** $500 Individual Membership
$750 Family Membership
$500 Individual Membership
$750 Family Membership
$500 Individual Membership
$750 Family Membership

* Add 15¢/hour or $1.50/day on Saturday and Sunday. A minimum of 4 hours per trip will be billed when applying these rates on One-Way FLEX trips (see “Access to FLEX vehicles at the most economical rate for your trip”).

Other fees

  • Online reservation or modification: free.
  • Reservation or modification by phone: $1.25 per transaction from 8am to 5pm and $2.00 in the evenings.
  • Damage Protection Plan: Default $1 per trip for a $600 Damage Fee in the event of collision or damage (liable or not). Learn more
  • Family membership: The monthly fee for each additional driver is $2.50/month, regardless of the Value plan chosen by the family.
  • The refundable membership bond is payable only once for life, is non-taxable, and is fully refundable if you leave the service after one year (3 month’s notice is required for reimbursement).
  • Taxes not included.

Appendix – Penalties and other fees

Perks for Value plans members

Value Value
Plus
Value
Extra
Value
No hourly fee between 1am and 6am when your trip is billed at a Value plan rate.
Access to FLEX vehicles at the lowest hourly or daily rate when more economical. Learn more
Family Membership available. Learn more
Business Membership available.
30 minutes free blocking time on FLEX vehicles
Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to reach it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.
20 minutes credit if you are refueling a FLEX vehicle

A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank.

 In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.

Up to 15 minutes to clear snow on a FLEX vehicle

During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first.

The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.

The goal of this policy is to give you the best value by only charging you for the time you use the vehicle.

Access to FLEX vehicles at your Value plan rates when more economical

This extraordinary perk is exclusive to Value plans members. If cheaper, any trip made with a FLEX vehicle will automatically be charged at the most economical rate (cost of 35¢/min, $14/hr, etc. compared to the cost of the same trip calculated at the rates of your Value plan). This comparison will be made no matter the duration of the trip, however a minimum of 4 hours will be charged if Value plan rates are applied  (i.e $2.95 x 4 = $11.80 on Value Extra plan).

Here is an example, using Value Extra plan rates:

  • If you use a FLEX car for 2 hours and drive 20km, you will be charged only $16.80 ($2.95/hr x 4 + 25¢/km X 20). The Open Plus FLEX rate would have been $28 ($14/hr x 2).
  • The benefit is even greater if you keep the vehicle longer. For example, for 3 hours/20km, the price for the trip remains $16.80, versus $42 ($14/hr x 3).

Try out your own scenarios and see how much you can save with this advantageous feature of the Value plans.

Refundable membership bond

The refundable membership bond is payable only once for life, is non-taxable, and is fully refundable if you leave the service after one year (3 month’s notice is required for reimbursement).

Family membership

Join as a family to maximize your savings!

All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).


Terms
The refundable membership bond for a household is $750. The monthly fee for each additional driver is $2.50/month, regardless of the plan chosen by the family.

For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $35 ($30 + $2.50 + $2.50) instead of $90 ($30 x 3), saving more than 60% of the regular monthly cost.

Family members under 19 years old are eligible to join.
People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.

Damage Protection Plan Options

Damage Fee (per event)* Cost per driver
$0 $5.25 per month
$300 $4.25 per month
$600 $1 per trip

* Liable or not.

All monthly Damage Protection Plan options, except for the default ($600 Damage Fee for $1 per trip), are a minimum 12 month commitment. You can reduce  these costs by taking advantage of the protection offered by the credit card you use to pay your invoices if it includes collision loss damage insurance (cost per driver falls then to $2 per month, and there is no monthly commitment). Requires a signed Damage Protection Plan Waiver. If an insurance claim is processed through your credit card, a $75 processing fee applies.

Trip Calculator

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*Add 15¢/hour or $1.50/day on Saturday and Sunday. A minimum of 4 hours per trip will be billed when applying these rates on One-Way FLEX trips (see “Access to FLEX vehicles at the most economical rate for your trip”).

Join now!

If you live in Ontario, you will need to provide us with your driving record (3-year uncertified driving record). See “Am I eligible?” to learn how to obtain it, and for more information on driver eligibility.

You can also choose to have us order your driving record on your behalf.