We’re on the Transit app

We’re excited to announce that you’ll be seeing FLEX more often, on your daily commute—on your Transit app!

We’ve partnered with the Transit app to give you easy access to FLEX cars—you can unlock and pay for the ride right from the app.

You can plan your trip using their new multimodal system which gives you faster commute times by offering you trips that include the use of scooters, bikesharing, carsharing, and public transportation. Now you can get to where you’re going easier and faster.

We’re proud to be a part of this multimodal movement by partnering with an app that offers alternatives to personal car ownership and gives FLEXible mobility options for all.

And we’re proud to be one of the many diverse transit options in Toronto.

Enjoy the gift of FLEX with these relocation credits

This spring we’re launching “FLEX gifts.” You’ll now notice gift icons in the Communauto FLEX app. These FLEX gifts give you 30-minute credits when you block and use cars associated with it. You’ll help optimize the distribution of FLEX vehicles within the service area AND save money!

How does it work?

  1. Block a car displaying the FLEX gift pictogram.
  2. Use it to get to where you’re going. Release it in the service area identified on the map.
  3. The credit will automatically be applied on your trip (see conditions) and will be recorded in your reservation’s history.


The relocation credit constitutes a postponement of the first 30 billable minutes of a trip. Therefore, you are still eligible for all of the other credits usually offered when using FLEX: blocking the vehicle for up to 30 minutes so you can get to it, 20 minutes credit for purchasing gas.

The credit is only granted if vehicle identified by the gift pictogram is selected and under the condition that the trip ends in the service zone.

The relocation credit cannot be combined with the (extended) launch offer of the “first 30 minutes free,” which new FLEX members are usually entitled. Either one or the other applies to the same trip.

Enjoy our free valet service at the Toronto Fringe Festival

The Toronto Fringe Festival has a new east end theatre location and a new exclusive car share sponsor … FLEX!

As Fringe’s exclusive car share sponsor, we’ll be providing free valet service at Postscript, the patio at the Toronto Fringe Festival, on both Saturdays of the festival from 6pm-11pm.

Drive from their new east end location at Streetcar Crowsnet ((345 Carlaw Avenue) or any other Fringe theatre to the Postcript patio, hop out, start your patio fun right away! We’ll park the FLEX car for you. No need to find parking!

The 2019 Toronto Fringe Festival runs July 3-14, 2019. Full programming was announced on May 27, 2019.

We’d like to send a big thank you from FLEX to Fringe for providing affordable access to amazing theatre productions and for keeping their indie, grassroots spirit alive.

We at Communauto FLEX similarly strive to provide affordable access to mobility services, and we hope that FLEX can grow with the Toronto communities, just as Fringe has done for the past 30 years. Fringe is truly a theatre for the people, by the people, and we’re proud to be a part of the coming festivities!

1 in 5 Torontonians would consider replacing their vehicle with a carsharing service!

Toronto’s first free-floating carsharing service, Communauto FLEX, reaches 30 000 usages in first three months

TORONTO, March 5, 2019 – Toronto’s appetite for alternative mobility is growing. A new report from Communauto, Canada’s longest-running carsharing company and the new free-floating carsharing service in Toronto, found that 1 in 5 Torontonians (20 per cent) would consider getting rid of their household vehicle and using a carsharing service as a replacement. Of that 20 per cent, Millennials were most likely to make the switch, with 1 in 4 (25 per cent) claiming they would reconsider household vehicles for the right carsharing alternative; 16 per cent of Gen Xers and 15 per cent of Baby Boomers said the same.


“Currently, 87 per cent of Torontonians own a vehicle. As technology evolves and Toronto becomes a smarter and more mobility-driven city, it’s clear that there’s a desire for new ways of moving around”, said Marco Viviani, Communauto Vice President. “Carsharing complements transit and active transportation to provide affordable, flexible and eco-friendly mobility, reducing congestion and pollution. That’s why we’re thrilled to be working with the City of Toronto as the first participants in its new carsharing pilot project. This report confirms what we observed on the field, the rapid adoption of the service by Torontonians that led us to enlarge the service area after just 3 months.”

The report went on to find that 12 per cent of Toronto’s drivers have tried carsharing, and that nearly half of the city’s population (49 per cent) are open to using such a service. Of the demographics surveyed, Millennials were most receptive, with 67 per cent open to the idea of trying a free-floating carsharing service. They were also the demographic most familiar with carsharing—22 per cent of 18-34-year-olds said they’ve used a carsharing service in the past, compared to 10 per cent of Gen Xers and just 4 per cent of Baby Boomers.

“Communauto has been an excellent resource for my fiancé and I,” said Andrew, a 24-year-old resident of downtown Toronto. “Living in the city is expensive, and owning a car is a big, expensive responsibility. Between summer cycling and public transit, we find ourselves only requiring a vehicle occasionally, for transporting purchases and getting out of the city. Communauto fills these needs perfectly. One way trips are convenient, and daily rates are reasonable for weekend trips. Also, the cars are all well equipped, and drive smoothly. It’s an easy, low hassle alternative to owning or renting.”

In just three months the results are impressive: more than 30,000 trips by more than 2,000 users. The average trip is 20 km and more than three hours in duration, with 5 per cent of weekend trips lasting more than 24 hours. Some of the most popular long-distance destinations are Muskoka and Prince Edward County and the most popular carsharing neighbourhoods are Parkdale, Little Italy, Riverdale, and Little India. Customers use the service to complete tasks like groceries, business meetings, shopping at IKEA, visiting friends, and going out of the city.

Free-Floating Zone

Communauto FLEX launched in Toronto with 200 Hyundai Accent hatchbacks in November 2018, servicing an area of close to 50 square kilometres in the downtown core. The free-floating parking zone spans to High Park and Runnymede in the west, Dupont and Mortimer in the north, and Victoria Park in the east.

How it works

Communauto FLEX offers Torontonians 24/7 access to one-way carsharing and a simple way to improve their mobility inside and outside the city. Registered users can locate and reserve cars using the Communauto FLEX mobile app, and doors can be unlocked and locked using a smartphone.

Communauto FLEX has no monthly fees and is free to join, using a pay-as-you-go structure. Daily trips begin at $0.41/minute, $15/hour, $50 the first day, and $35 for any extra days, fuel price included. The first 150 km is included in the price of each trip, and for a limited time, registered users will receive the first 30 minutes of each trip free. Torontonians can book Communauto FLEX cars, which are parked in residential on-street parking spaces within the 50 kilometre square service area, and drive anywhere they want to go in between, dropping the car off in any legal parking space at the end of the trip. Metered parking spaces and Green P lots are for the moment excluded from the service area.

To register for Communauto FLEX, please visit: https://toronto.communauto.com/join

More information on Toronto’s Free-Floating Car-Share pilot project is available at http://bit.ly/FFCarSharePilot2018

About Communauto

Founded in Quebec City in 1994, Communauto is the longest-running car-sharing service in North America and the one serving the largest number of communities in Canada. With a fleet of more than 2,000 vehicles, the company serves 13 cities each one with a local approach. Among these are Edmonton, Waterloo Region, Hamilton, London, Guelph, Kingston, Ottawa, Gatineau, Montréal/Laval/ Longueuil, Quebec City/Lévis, Sherbrooke, Halifax and Paris in France. Communauto group operates gas, hybrids and electric cars and offers both round-trip and free-floating carsharing.