Prevention and precaution – COVID-19

The progression of the coronavirus (COVID-19) raises questions and concerns. In order to help you protect yourself and your loved ones, we would like to discuss these questions and concerns with you.

(This note was sent to members on March 13, 2020.)

Modes of transmission
    • Coronavirus is spread by air, via aerosols, through close contact with an infected person when that person coughs or sneezes.
    • It can also be spread by hand contact with infected surfaces if you touch your mouth, nose, or eyes.
Survival time on wet or dry surfaces
    • COVID-19 can survive up to 6 days on inert objects with wet surfaces.
    • On dry surfaces, we recently said survival time was 3 to 6 hours, but have since updated that information to survival time of a few days (3 to 4 days on plastics).
Preventative measures

Our vehicles are cleaned and washed regularly. Given the nature of our service, it is impossible for us to guarantee its cleanliness between uses. Hygienic measures allowing them to be used safely are, however, within everyone’s reach.

As vehicles are enclosed spaces, you will not be exposed to aerosols unless accompanied by someone. It is therefore a relatively protected space, but certain precautions are necessary to avoid contracting or transmitting the virus by contact.

Since you do not know who used the vehicle before you, the best attitude to adopt under the circumstances is that of prevention:

    • Avoid putting your hands in your mouth, nose, or face after using a vehicle. Wash your hands with warm running water and soap for at least 20 seconds.
    • Use an alcohol-based disinfectant if you do not have access to soap and water.

It is recommended that you avoid travel if you are sick. When coughing or sneezing, please cover your mouth and nose with your arm to reduce the spread of germs around you.

    • More than ever, do not leave any waste (tissues, cups, wrapping paper, etc.) in vehicles; be sure to pick up everything before leaving.
    • Do not hesitate to clean the steering wheel, or other surfaces, with disinfecting wet wipes.

As the situation is changing rapidly, we encourage you to keep yourself informed by regularly consulting the information published by the Public Health Agency of Canada.