Contact Us

If you’re looking for information, or if you have any comments about our service, we’d be happy to hear from you!

Our customer service team is available during regular business hours, Monday to Friday 9am-5pm. Roadside assistance is available 24/7.

We will respond to your messages in a timely manner.

Phone:

1-833-666-FLEX
(1-833-666-3539)

Fax :

613-230-6568

Mailing address :

346 Waverley St
Ottawa, ON
K2P 0W5

COVID-19: Due to the current situation, our offices will be closed until further notice. For any emergencies, contact us by phone.

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If you live in Ontario, you will need to provide us with your driving record (3-year uncertified driving record). See “Am I eligible?” to learn how to obtain it, and for more information on driver eligibility.

You can also choose to have us order your driving record on your behalf.